Politique de remboursement
Overview
At GREYVEN, we are committed to ensuring your complete satisfaction. If you are not entirely happy with
your purchase, we are here to help.
Eligibility for Returns
Items may be returned within 30 days of the delivery date.
To be eligible for a return, items must be unused, unworn, unwashed, and in their original condition with all
tags attached.
Items that are damaged, altered, or missing original packaging will not be accepted.
Non-Returnable Items
The following items are non-returnable: sale items, gift cards, and items marked as final sale.
How to Initiate a Return
To initiate a return, please contact us at contact@greyven.co with your order number and reason for
return. Our team will provide you with return instructions within 2 business days.
Refunds
Once your return is received and inspected, we will notify you by email. If approved, your refund will be
processed within 5–7 business days to your original payment method.
Shipping costs are non-refundable. If you received free shipping, the original shipping cost will be
deducted from your refund.
Exchanges
We only replace items if they are defective or damaged upon arrival. If you need an exchange, please
contact us at contact@greyven.co.
Contact
GREYVEN — 71-75 Shelton Street, London, England, WC2H 9JQ, United Kingdom
Email: contact@greyven.co | Website: greyven.co
